PERSONAL SERVICE

 Attentive service. For personal well-being.


Our personal service – as individual as each guest

Attentive, feel-good service to meet the individual wishes of our guests - from advice when booking to the organisation of a customised cultural programme. We offer a wide range of services to make your stay unforgettable.


  • FLOWER SERVICE

     Would you like a bouquet of flowers in your favorite color to greet you in your room upon arrival? Or that a bouquet of roses will be ready on the breakfast table on the morning of the anniversary? Contact us.  

  • DOG SERVICE

     We warmly welcome your loved ones. A dog set up with a water bowl and welcome treats is of course available on request. If required, we can also organize a dog sitter, an appointment at the dog grooming salon or with the vet.  

  • SHUTTLE / CHAUFFEUR SERVICE

     Our partner Chauffeur Company offers you first-class chauffeur services and shuttle services in the 7 Series BMW luxury class - tailored to your needs for your safe and relaxed arrival.  

  • CITY TOURS

    You are welcome to enrich your stay with the following program items. Our reservation team will arrange an individual tour for you to other interesting facets of Dresden.


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  • PERSONAL PICNIC BASKET

    It doesn't always have to be the garden terrace or the excursion restaurant if you want to dine outdoors in a nice atmosphere. We fulfill your wish in a very special way. An exclusive picnic basket is now available, filled with culinary delicacies by Sven Vogel from the new Caroussel Nouvelle.

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